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Contact Us

Processing Time

If your prints were submitted at one of the CBI-approved vendors via one of the icons above, processing time can take anywhere between a day to two (2) weeks (in rare cases). If you mail a hard-copy fingerprint card to one of the CBI-approved card conversion centers, the process can take up to six (6) weeks (longer in some cases). Login to your COOL account to check your fingerprint status.


Overview

Prior to submitting an application to the Colorado Department of Education, each applicant must for the purpose of obtaining a fingerprint-based national criminal history check by following the steps below. You will have 30 days from the date we receive your fingerprint results to submit a complete application for a license or authorization. If you do not submit an application within these 30 days, you will need to submit another set of fingerprints for licensure purposes. You do not need to wait for results before applying, you can apply as soon as you have made your fingerprinting appointment.

Fingerprint results are valid the duration of your CDE issued credential, in most cases. If your credential lapses and you do not hold another valid CDE issued credential, you will need to submit a new set of fingerprints.

Important Note: Fingerprint results (and credentials) expire at 12 a.m. on the date of expiration.

Fingerprints must be submitted to the Colorado Bureau of Investigation (CBI) under your assigned Social Security Number via one of the approved fingerprint vendors as outlined below. For more information on how to obtain a Social Security Number, visit https://www.ssa.gov/ssnumber/.

If you were fingerprinted for any other reason or agency (employer, school district, real estate, etc.), those results are not transferable and do not exempt you from this process. You must submit fingerprints specifically for CDE as outlined below.


 

Fingerprinting Process

As part of the background check process, CBI will forward the submitted fingerprints to the Federal Bureau of Investigation (FBI). You have the right to challenge the information contained in either the CBI or the FBI identification record. View details on challenging your criminal history record. Additionally, you may request a copy of your national criminal history record from the FBI. View details on obtaining your criminal history.

This process can take up to six (6) weeks depending on your submission method, though it usually occurs much more quickly. To check your background status, login to your COOL (Colorado Online Licensing) account and go to the "My Profile" section. 

Please note: We will not conduct a review of your fingerprint results until a complete and qualifying application is received.


Setting up your COOL (Colorado Online Licensing) Account

You must have a COOL eLicensing account beforesubmitting fingerprints to the CBI, so that we can update that account once the fingerprint results are received:

  • Create your one, lifetime COOLaccount under your complete legal name and date of birth
  • You must have an assigned SSN or ITIN in order to establish your account.
  • Include a personal email address that you control and check often. We highly recommend that you do not use a college or school district email address.

Validity of Fingerprints

Your fingerprint results received by us remain valid for 30 days (if no qualifying application is received) or for the time in which you hold a valid CDE-issued license or authorization. In many cases, an educator who consistently maintains an active, CDE-issued education license or authorization will need to submit fingerprints to CBI for licensure purposes once. Field experience fingerprints may need to be resubmitted if you reside outside of Colorado for a year or more.

If you have submitted fingerprints for CDE credentialing in the past, but allowed all credentials to lapse,  you must submit a new set of fingerprints to the CBI for current fingerprint results. This also applies to anyone who has placed a professional license on inactive status and does not hold another valid credential at the time of the reactivation request.

We reserves the right to evaluate all applications for adherence to fingerprint requirements and will notify applicants by email should any follow-up be needed.


Submitting Fingerprints for CDE

We have two statutes for submitting fingerprints, one for obtaining a credential under the Educator Licensing Act and the other if you are a current student teacher being placed for field experience. Select from the following:


Frequently Asked Questions

Never mail fingerprint submissions to CDE or the Colorado Bureau of Investigation (CBI). You must choose from one of the options above to submit your fingerprints or to submit a fingerprint card to be digitized. Any fingerprint card sent to CDE is destroyed for your security.