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Test Centers
How to Become an Approved HSE Testing Center
Per Colorado Revised Statutes 22-33-102(8.5), the Department of Education approves testing centers to administer any State Board-approved High School Equivalency (HSE) exam based on geographic need and testing volume.
To administer HSE exams, testing centers must first be approved by the Department and must also meet the requirements of the test publishers. Follow these steps to become approved to administer GED® or HiSET® exams:
Note: Department-approved testing centers are authorized to provide either HSE exam and do not need additional approval to add new HSE exams. For example, if you are approved to administer the GED® and later want to add the HiSET®, you do not have to re-apply with CDE; you will simply follow PSI's application process as per step 2 above. That being said, a notification to Alena Barczak will be appreciated so she can support you in the set-up process with the vendor and update her records for your site.
Resources for Testing Centers
Print these cards to provide to testers so they know how to order their HSE records after credentialing. These are business card-sized when printed and cut along perforations.
GED® Centers:
- GED Program Policy Manual
- Pearson VUE Facility Requirements
- GED ManagerTM Access Form
- Technical Manual
- The GED Playbook: What Adult Education Programs Need to Know
- Teaching Resources
- Adult Education Program Toolkit
- Pearson VUE's "VSS" portal is for training documents and guides (access granted after site setup).
- "ServiceDirect" is a Pearson VUE system for tracking cases/events and managing support for test delivery (access granted after site setup).
- Test Center Support Line: 888-344-7924
- Test takers should NOT call this line
HiSET® Centers:
- HiSET Program Manual and Test Center Requirements
- The Program Manual includes requirements for Chief Examiners and Test Administrators, plus comprehensive information for both computer and paper testing.
- Use the Resource Library for Test Centers to find:
- Training materials for computer and paper testing
- Guides and how-tos
- Resources for educators in the HiSET classroom
- Marketing materials
- Test Center Staff Update Form
- Help/Contact Request Form for Test Centers - This form is submitted to Colorado's Regional Site Supervisor
- PSI's Test Center Help Desk phone number: 844-562-0512
- For TCA Portal login help; issues that occur during an exam; and assistance with PSI’s Test Delivery Platform (GPS)
- Test takers should NOT call this line